Features
What Vertowise actually does
Real, shipped capabilities — no vaporware.
11 modules · Bilingual AR/EN · Early access
Everything a physio clinic actually uses
Eleven working modules — not a features wishlist. Each one exists because a real caseload needed it.
I
Getting patients
Leads
Leads & Follow-Up
Every enquiry becomes a lead with a source and a next step, so the person who called on Tuesday is not forgotten by Thursday.
- Sources: website, WhatsApp, referral, social, Google reviews
- Stages: new → contacted → qualified → converted
- Dated follow-up reminders
- Convert a lead into a patient record in one step
Marketing
Content Planner
Plan and schedule your clinic's posts beside the rest of your week. You publish them on the platform yourself — Vertowise does not post for you.
- Idea → draft → scheduled → published
- Per platform: Facebook, Instagram, LinkedIn, YouTube, TikTok
- One calendar for the clinic's content
- No social account connection required
II
Treating patients
Scheduling
Booking & Calendar
One calendar for the clinic — booking links, waitlist, and live check-in status, no separate app.
- Public booking link, no login required
- Waiting / Arrived / In session, live
- Waitlist with one-tap slot offers
- Telehealth video links on any appointment
Patients
Every Patient, One Timeline
Assessments, sessions, appointments, and messages in a single record — nothing scattered, nothing retyped.
- Full patient history and contact details
- Pain body chart, marked per visit
- Red-flag and medical-alert banners
- Google-review requests on discharge
Documentation
SOAP Notes & Outcomes
Structured session notes with last visit's plan already in view, and outcome measures charted over time.
- SOAP-shaped session notes
- Voice dictation to draft, AI-assisted
- Outcome questionnaires (PROMs) — patient self-fill
- Prior-visit context shown automatically
Home Programs
Home Exercise Programs
Send an Arabic exercise page to any phone; patients log each day and you see adherence at a glance.
- Program builder — sets, reps, frequency
- Bilingual patient link (AR/EN)
- Daily self-report with pain rating
- Reusable program templates
Messaging
WhatsApp Reminders
Reminders and follow-ups that actually get opened, in the app your patients already use — sent from your dashboard in one tap.
- Tomorrow's reminders, sent in one tap
- Sent reminders marked, so nobody is messaged twice
- Bilingual Arabic and English templates
- Every message logged on the patient record
III
Getting paid
Billing
Invoicing & Payments
Billing that follows from the clinical work, instead of being reconstructed from memory at month-end.
- Invoice auto-drafted when a session is finalized
- Session packages with usage tracking
- Line items, payments, and status tracking
- Print-ready invoice documents
Insurance
Claims & Pre-Authorisations
Track every claim to a decision, and stop treating sessions the insurer never approved. Vertowise tracks your claims; it does not submit them to insurers for you.
- Claim lifecycle: submitted → approved, partial, or rejected
- Pre-authorisation blocks invoicing until approved
- Approved sessions tracked against sessions used
- Patient payment receipts, read by OCR
IV
Across the whole system
AI
An Assistant Across the System
Not a chatbot in a corner — voice dictation in your notes, and an assistant you can open on any screen that proposes actions for you to approve.
- Voice recording and dictation into notes
- Assistant available throughout the app
- Proposed actions you approve before they run
- Nothing changes without your confirmation
Language
Bilingual by Design
Not a translated add-on — Arabic and English are built into every screen, patient page, and message.
- Full Arabic interface with proper RTL
- Patient-facing pages in Arabic or English
- WhatsApp templates in both languages
- Switch language without losing your place
Screenshots from the product
Screens from Vertowise, shown with sample data from a demo clinic — no real patient information.
Patient record
Every visit, in one place.
Calendar
The whole week, at a glance.
Session documentation
SOAP notes with the last plan in view.
Billing
Invoices that write themselves.
One visit, start to finish
From booking to invoice, every step happens in the same record.
- 1
Patient books
A public link or a quick add — name and phone are enough to start.
- 2
Session is documented
SOAP-shaped notes, last visit's plan already in view.
- 3
Home program is sent
An Arabic or English exercise page lands on their phone.
- 4
Invoice drafts itself
Finish the session and the draft invoice is already there.
What you get vs. the alternatives
We'd rather show you plainly than oversell it.
| What you get vs. the alternatives | Vertowise | Generic EMR | Paper & spreadsheets |
|---|---|---|---|
| Built specifically for physiotherapy | Yes | No | No |
| Full Arabic interface with RTL | Yes | Partly | No |
| Home exercise programs, bilingual | Yes | No | No |
| WhatsApp reminders to patients | Yes | Partly | No |
| Auto-drafted invoicing from sessions | Yes | Partly | No |
| Outcome measures charted automatically | Yes | Partly | No |
| Onboarding help from a practising physiotherapist | Yes | No | No |
What's next
The honest list of what Vertowise does not do yet — so you find out here, not in week one.
Coming soon
Publishing straight to social
The planner schedules your posts today, but you still publish them yourself. Connecting the platforms so Vertowise can post for you comes next.
Coming soon
Sending claims to insurers
Vertowise tracks claims and pre-authorisations end to end. Submitting them electronically to payers is not built — it depends on each market's clearinghouse, and we would rather build it properly than claim it early.
See it running in your clinic
14 days of the full system, free. No card, no setup call needed.